Privacy and cookies

Data controller

Tikanmaan Huoltoasema, Tikanmaankatu 2, 21200 Raisio, Finland. Phone +358 40 541 7999.

For any privacy matter you can reach us by phone or text message.

We do not use cookies

This site sets no cookies. We use no analytics, no tracking pixels, no advertising networks and no social media embeds.

That is why there is no cookie banner. Its absence is not an oversight; there is simply nothing to ask you about.

The price calculator

The price calculator runs entirely in your own browser. Your selections are not sent to us and are not stored anywhere. When you press the booking button your browser opens a text message whose content you can see and edit before sending. Nothing is sent automatically.

Booking online

The site also has a booking form where you can reserve a 30-minute slot directly online. The form asks for your name, phone number, email address and the time you choose. You can also select the services you want and your vehicle class, and add optional notes (e.g. a licence plate).

This data is used to manage your booking: it is stored in our booking system, an entry is created in our calendar, and we receive an internal email notification of a new booking or cancellation. You also receive your own confirmation and cancellation email. We do not share it with anyone other than the service providers named below, who process it on our behalf.

The form has a separate checkbox, unchecked by default, where you can optionally consent to being contacted later about discounts and offers. This is entirely voluntary and does not affect how your booking is handled. You can withdraw this consent at any time by contacting us.

You receive a personal cancellation link with your booking, which you can use to cancel at any time. We keep booking data for as long as it is needed to manage your appointment, or, if you gave consent, to stay in touch.

Server logs

The server hosting this site records a technical log of each request: IP address, timestamp, requested address, response code, referring page and browser identification.

This is used only for security and troubleshooting. The lawful basis is legitimate interest, namely keeping the site working and protected from abuse.

Logs are deleted automatically after 14 days. They are not combined with other data, not shared onward, and not used for profiling or marketing.

Phone and text message

When you call or text, your phone number and the content of your message reach us through ordinary telephone service. We use it only to arrange your appointment and to contact you about it.

The website plays no part in that and stores no enquiries.

Service providers

The site is hosted on a DigitalOcean server within the European Union. The certificate is issued by Let's Encrypt.

Fonts and images are served from our own server. The one exception is the map on the contact page, which is embedded from Google and contacts Google's servers when it loads.

To handle bookings we use Google Calendar for scheduling and Resend for email notifications. Both may process data outside the European Union.

Your rights

You have the right to request access to data about you, to have it corrected, to request erasure and to object to processing. The booking form's data and a short-lived server log are, in practice, the only data relating to you that we handle.

You may lodge a complaint with the Office of the Data Protection Ombudsman in Finland if you believe we process your data unlawfully.